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If your Opus One Apps are not playing nice between them, here is a step by step on how to correct common scenarios on iOS devices:

NOTE: Please try to update your Opus One to the last version available in the App Store.

We suggest to create first a back of your information.

1. Check that your subscriptions are recognized as "Active".  Here is a link on how to check for MacOS and iOS:

To verify that the subscription is activated, please check the following link:

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NOTE: Opus One uses your iCloud account to save your subscription information. So please make sure your other devices are using the same iCloud account.

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1 - From menu select Subscription.

2 - If you have an active subscription, it should display the expiration day.

3- In case you have a subscription, but it says "Subscription Needed". Please follow step 4.


4- Select Restore Purchases.

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In some cases, if you go to Settings from your Opus One > Cloud  you will see "Cloud Deactivated", please click on "Activate" until you see "Active".

There is also a Wizard that can help you to figure it out the issue. You need to go to the "?" icon.

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If you need to verify permission. Please go to Settings from your device > iCloud

Make sure Opus One is selected.

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Sync problem with your MacOS devices? Follow this link ->

Contact us!

If you still have synchronization problems, please contact our Support Team.

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